Terms & Conditions

Effective: 28 October 2026

1. Platform Role

Xwayd (Pty) Ltd operates solely as a digital marketplace and marketing platform. All bookings constitute a direct agreement between Guest and Host. Xwayd acts only as an intermediary.

2. Eligibility

You must be 18 or older and have legal capacity to use Xwayd.

3. Payments

Payments are processed via Yoco. Xwayd may hold funds temporarily to facilitate bookings.

4. Pets

Pet acceptance is defined by Hosts. Guests are fully responsible for their pets. Xwayd accepts no liability for pet-related incidents.

5. Cancellations

Cancellation policies are set by Hosts. Xwayd enforces them technically but is not responsible for refund decisions.

6. Liability

Xwayd's total liability shall not exceed the service fee charged for a specific booking.

7. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Contact: info@xwayd.com